Refund and Returns Policy

Overview

My refund and returns policy lasts 30 days. If 30 days have passed since your purchase, I can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Additional non-returnable items:

  • Gift cards

To complete your return, I will require a receipt or proof of purchase.

 

Refunds

Once your return is received and inspected, I will send you an email to notify you that we have received your returned item.

When approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a few days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at by email on contact page

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your item to:  Flat 4 – 1 Norfolk Square, Brighton, East Sussex BN12PB

You will be responsible for paying for your own shipping costs for returning your item.

If you are returning more expensive items, you may consider using a trackable shipping service.
We don’t guarantee that we will receive your returned item.